Each of our pieces goes through a very strict quality protocol. You might find that the color and texture of the fabric is uneven – this is not a fault but in fact a beautiful characteristic of the hand weaving and hand crafting process.
However, any purchase may be exchanged if unused, unwashed and undamaged. We are happy to provide an exchange or LABEL ISHANA store credit.
The cost of return or exchange is to be borne by the customer.
We accept returns (to be exchanged for another item or store credit) within 15 days. The LABEL ISHANA team holds the right to not accept returns in case the product is used or damaged by the customer.
